Railways have just announced the introduction of flexi fares
in Rajdhani, Duranto and Shatabdi express trains, in which the fare will keep increasing
by 10% after 10% seats have been booked and the maximum figure will touch one
and a half times the normal fares. Added to these will be the reservation
charges, super fast charges, compulsory barely edible food charges and the
service tax which will keep increasing as fares increase. It may be that this step
has been taken to increase the revenue of the railways or to keep in with the
flexi fares of airlines and cab operator’s surge pricing. An estimate puts that
the railways may be able to generate a maximum revenue of 500 crores by this but
at the same time many of the First AC and A 2 tier customers as well as the
waiting list and RAC customers may decide to go by air or other modes of
transport depending on the distance rather than waiting for the confirmation of
berth at high price, except for those who travel on free passes in these
classes and whose figure is quite high.
The railways may increase revenue but at the same time will
get a lot of negativity and ill feeling from
the general public and if you can covert this and the political criticism and
loss of face into revenue then the railways may very well land up into losses rather
than profit.
Railways already have a tatkal scheme where a passenger pays
a higher amount if he books a ticket within last two or three days and this
tatkal consists of about 50% of the total seats. Adding this flexi fares means
that you have increased the time limit from two days to a long period which may
extend to about slightly less than four months before the departure of the
train with increasing amount.
Normally a majority of persons who book tickets at the last
minute book are done due to some emergency.
An emergency could be due to a sudden interview call, problems at home, sudden
meetings or business contract and lastly and more importantly a medical emergency
of self or family member. All these can be classified as emergencies not
because of late planning but due to sudden problems faced by an individual
beyond his control. I call them miseries for the simple reason that these are
beyond the control of individual and these disturb your mind, clear thinking
process and urge one to reach early to help the needy. Introduction of flexi
fares can therefore be aptly called a ‘Misery Tax”, which has been levied on a
passenger to remind him that he has to pay his because he is faced with a
problem or misery. Railways provide a social service to the masses where
transportation is provided at an affordable price and hence levying of this
misery tax goes against this basic concept and instead of helping the
individual in his misery you are compounding it by increasing or making profit
on his misery. This is not only true for railways but also to all the other
service providers who use flexi fares or surge pricing.
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